Welcome to Jordan Academy for Quality Management
Quality management is a recent term aims to continuously improve an institute’s performance to meet rather to exceed its stakeholders’ requirements. Therefore, quality is directly related to the customer’s perspective.
Stakeholders’ (customers, employees, and partners) satisfaction can be achieved if we anticipate and meet their requirements. They judge our product or service quality through a comparison between the perceived quality and the expected quality. Hence, we should strive to provide them a product or service with quality standards higher than their expectations.
JAQM is dedicated to plant the quality in every institute rather in every individual and we keep caring about this plant to assure its growth until it becomes a culture.
Quality culture is doing things right when no one is looking. JAQM, from its social responsibility, is working to move with the society from the quality frame to the quality culture frame, and then continue improving this culture until every Jordanian adopts the theme of “I work for Jordan”.
JAQM is your partner. Together we can plant the quality roots within your organization, and together we can start creating the quality culture until all your people can talk the same language, the quality language. Once we get there, your quality system will be an immunity system to your organization.