About Us
The Jordan Academy for Quality Management (JAQM) is a specialized institute in providing consultations and training in quality management discipline for the public and private sectors in Jordan and the region. JAQM utilizes the scientific research, analytical tools and techniques, statistical thinking approaches to develop an optimal solution that properly fits your business case.
JAQM derives its power from its beliefs that the quality should be created not simulated. The quality is a key competitive advantage and it goes hand-in-hand with the productivity. JAQM is your right hand to achieve the quality standards that will eliminate your business cost and, at the same time, will improve your business productivity.
JAQM considers management by process as its approach to improve the business, and deals with every industry as a system. Therefore, we consider the inputs, process, and the outputs when analyzing business to identify opportunities for improvement.
JAQM provides unique training programs that will enable you and your people to assess and analyse your business case and then to come up with an action plan that will improve your organization’s performance.
JAQM provides consultations and training to the Service, Healthcare, Education, and Production sectors. JAQM can qualify institutes for the king Abdullah II award for excellence, and to get an ISO certificate. In addition, JAQM can qualify education, hospitals and healthcare institutes to get an accreditation and/or ISO certificate.
JAQM is empowered with a qualified team, they are PhD and Master Degree in industrial engineering, business administration, healthcare services, education, and approved assessor and mentor for the king Abdullah II award for excellence.
Our Vision
To create quality culture in every organization, company, and institute in the public and private sectors, and thereby become recognized throughout Jordan and the region as the leading institute and reference for quality issues.
Our Mission
To facilitate continuous quality improvement and increased customer satisfaction by creating quality culture and identifying, communicating, and promoting the use of quality management principles, concepts, and technology.
Our Values
Our values are derived from the Islamic Sharia that inspires us to deal with ALL stakeholders on the basis of honest, respect, forgiveness, and fair.