The Jordan Academy for
Quality Management (JAQM) is a specialized institute in
providing consultations and training in quality
management discipline for the public and private sectors
in Jordan and the region. JAQM utilizes the scientific
research, analytical tools and techniques, statistical
thinking approaches to develop an optimal solution that
properly fits your business case.
JAQM derives its power from
its beliefs that the quality should be created not
simulated. The quality is a key competitive advantage
and it goes hand-in-hand with the productivity. JAQM is
your right hand to achieve the quality standards that
will eliminate your business cost and, at the same time,
will improve your business productivity.
JAQM considers management by
process as its approach to improve the business, and
deals with every industry as a system. Therefore, we
consider the inputs, process, and the outputs when
analyzing business to identify opportunities for
JAQM provides unique training
programs that will enable you and your people to assess
and analyse your business case and then to come up with
an action plan that will improve your organizationís
JAQM provides consultations
and training to the Service, Healthcare, Education, and
Production sectors. JAQM can qualify institutes for the
king Abdullah II award for excellence, and to get an ISO
certificate. In addition, JAQM can qualify education,
hospitals and healthcare institutes to get an
accreditation and/or ISO certificate.
JAQM is empowered with a
qualified team, they are PhD and Master Degree in
industrial engineering, business administration,
healthcare services, education, and approved assessor
and mentor for the king Abdullah II award for
To create quality culture in every organization, company, and
institute in the public and private sectors, and thereby
become recognized throughout Jordan and the region as
the leading institute and reference for quality issues.
To facilitate continuous quality improvement and increased customer
satisfaction by creating quality culture and
identifying, communicating, and promoting the use of
quality management principles, concepts, and technology.
Our values are derived from
the Islamic Sharia that inspires us to deal with ALL
stakeholders on the basis of honest, respect,
forgiveness, and fair.