Welcome to Jordan Academy for Quality Management
Quality management is a
recent term aims to continuously improve an
institute’s performance to meet rather to exceed its
stakeholders’ requirements. Therefore, quality is
directly related to the customer’s perspective.
employees, and partners) satisfaction can be achieved if
we anticipate and meet their requirements. They judge
our product or service quality through a comparison
between the perceived quality and the expected quality.
Hence, we should strive to provide them a product or
service with quality standards higher than their
JAQM is dedicated to plant
the quality in every institute rather in every
individual and we keep caring about this plant to assure
its growth until it becomes a culture.
Quality culture is doing
things right when no one is looking. JAQM, from its
social responsibility, is working to move with the
society from the quality frame to the quality culture
frame, and then continue improving this culture until
every Jordanian adopts the theme of “I work for Jordan”.
JAQM is your partner.
Together we can plant the quality roots within your
organization, and together we can start creating the
quality culture until all your people can talk the same
language, the quality language. Once we get there, your
quality system will be an immunity system to your