Quality Officer
Quality is a competitive edge. This is the modern quality definition. Old definitions are expired, which means that modern and excellent organizations should look for people who understand and value this definition.
Quality Assurance and quality control (QA/QC) represent a key part of any quality management system. Its role attains more importance with improvement projects. QA/QC is a process that is used to ensure a certain level of quality in a process and in a product or service as well. The basic goal of the QA/QC is to prevent nonconformity from occurring, but if it occurred, we must be able to detect any defects before providing the product or service to customers.
The quality officer will practically understand that the quality of products, services, and processes is the responsibility of everyone in the organization. So, the quality officers will be able to focus on how to continually improve the quality using the quality tools, and through leadership, empowerment, and total involvement of people in order not only to meet but to exceed the customer expectations.
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